Privacy Policy

1. Information we handle

• Information you provide: When you contact support, we receive your email address, the contents of your message, and any attachments or troubleshooting details you choose to send. If account features are available, information you submit to create or manage an account may also be processed.
• Viewing and interaction information: The Service may process episodes viewed, playback progress, searches, content interactions, preferences, and session activity to support viewing features and understand how the app is used.
• Technical information: App operation and diagnostics may involve IP address, device model, operating system and app version, language, network information, timestamps, app-instance identifiers, crash reports, and performance logs. An IP address may indicate a general geographic area.
• Advertising information: Where advertising is enabled, advertising services may process a resettable advertising identifier, device and network information, and ad impressions or interactions, subject to applicable permissions and choices.
• Purchase information: If purchases or subscriptions are offered, the relevant app store or payment provider processes payment details under its own policy. JoyMini may receive transaction references, purchase status, and entitlement information needed to provide or restore purchased access.

Please avoid sending sensitive information that is not needed to resolve your request, such as passwords, full payment-card numbers, or government identification documents.

2. How information is used

Information described above may be used to deliver short dramas, maintain playback and preferences, respond to support requests, troubleshoot errors, evaluate performance, improve content discovery, administer available purchases, and prevent misuse. Where advertising is provided, information may also support ad delivery, frequency management, measurement, and personalization where permitted.

Where applicable law requires a legal basis, processing must be supported by that basis: providing the service you request, consent for activities that require it, compliance with legal obligations, or legitimate interests such as maintaining a reliable service and preventing abuse, balanced against your rights. You may withdraw consent for consent-based processing without affecting earlier lawful processing.

3. Advertising and local storage

The app may use device storage and similar technologies to remember preferences, maintain a session, and support playback. Where analytics or advertising tools are enabled, their identifiers and event data may help measure app usage and ad effectiveness. Any nonessential tracking requiring consent is subject to that consent.

You can manage available advertising identifiers and privacy permissions through your device settings and any privacy controls offered in the app. Limiting personalized advertising does not necessarily remove advertisements. Clearing app data may remove locally saved settings and viewing progress.

4. Sharing and third-party services

Depending on the services enabled, information may be disclosed to the following categories of recipients:

• Operational providers: Hosting, content delivery, technical support, security, and diagnostic providers that help operate the Service.
• Analytics and advertising providers: Providers that measure usage, deliver advertisements, or measure advertising performance, subject to applicable privacy requirements and user choices.
• Purchase providers: App stores and payment services when needed to verify transactions or handle purchase-related requests.
• Legal recipients: Authorities or professional advisers when disclosure is required by law or reasonably necessary to address fraud, enforce rights, or protect safety.
• Business successors: Parties involved in a merger, acquisition, or asset transfer, subject to applicable protections and notice requirements.

Third-party destinations opened through an advertisement or external link are governed by their own privacy policies. Review those policies before providing information. A third party's independent collection is not controlled by this policy.

5. Retention and security

Information is retained for the period needed for the purpose for which it was collected, including service operation, support, security, dispute resolution, and applicable recordkeeping obligations. Relevant considerations include the type of information, whether it remains necessary, and legal retention requirements. Information that is no longer needed should be deleted or anonymized; backup copies may remain until their normal replacement cycle is completed.

Reasonable safeguards appropriate to the information are used to reduce the risk of unauthorized access, loss, or misuse. No online service or storage method can guarantee absolute security. Contact us if you believe information associated with JoyMini has been compromised.

6. International processing

Service providers may process information in a country different from where you live. Privacy protections may vary between countries. Where international transfer rules apply, transfers must rely on an applicable legal mechanism and the safeguards required by those rules. You may contact us for information about safeguards relevant to your data.

7. Your choices and rights

Depending on your location and applicable law, you may have rights to access, correct, delete, or receive a portable copy of your information; restrict or object to certain processing; withdraw consent; and appeal a decision about a privacy request. Where applicable, you may also request an opt-out of targeted advertising or processing classified as a sale or sharing under local law.

Submit requests to smartqr787@gmail.com. We may need limited information to verify that a request relates to you. Requests are handled within applicable legal time limits, subject to lawful exceptions. You may also complain to the relevant data protection authority. Exercising a privacy right should not result in unlawful discrimination.

You can review or revoke app permissions in your device settings. Some features may stop working if a permission needed for that feature is disabled.

8. Data and account deletion requests

To request deletion of personal information associated with JoyMini, email smartqr787@gmail.com with the subject "JoyMini Data Deletion Request." If you have a JoyMini account, you may request deletion of the account and its associated personal information in the same message.

Include only the account identifier or other details reasonably needed to locate the relevant records. Never send your password. If more information is needed to verify or locate your data, we will explain what is needed. Records that must be retained for legal, security, or dispute-related reasons may be excluded from deletion; any applicable exception will be explained in the response.

Uninstalling the app removes the app from your device but does not itself submit a deletion request for server-held information. Deleting an account does not necessarily cancel an app-store subscription; manage any subscription through the store where it was purchased.

9. Children's privacy

JoyMini is not intended for children under 13, or under a higher minimum age where local law requires one. We do not knowingly collect personal information from children below the applicable minimum age. If you believe a child has provided personal information through the Service, contact us so that we can investigate and take appropriate steps, including deletion where required.

10. Policy updates

This policy may be revised to reflect changes in the Service or applicable requirements. The current version will be available on this page with an updated date. Material changes will be communicated as required by law, and new consent will be requested where necessary.